Skip to navigation Skip to main content Skip to footer Website's SVG icons (opens in a new tab)

IMPORTANT INFORMATION FOR GUESTS

We are excited to inform our guest that the POOL is open!!!!!!

Please note that the game room will remain closed at this time.

 

CARONDELET AVE CLOSED (this weekend)

The City of Clayton is currently resurfacing Carondelet Avenue. During this project, guests have two options: they may check in first at our side entrance under the blue awning at 114 S. Bemiston Ave and then park in the garage, or they may park first in the garage at 7777 Bonhomme Ave and proceed to the hotel for check-in.

  1. Home
  2. Frequently Asked Questions

​​​​​​​You can book directly on our official website or by calling our reservations team, where you’ll always see our latest rates, packages, and availability. Third‑party sites may list us, but booking direct gives you access to exclusive offers and the most flexible policies.

We regularly offer flexible daily rates along with special packages that may include breakfast, parking, or extended‑stay savings, depending on dates and availability. When you search your stay dates, you’ll see all current offers and can compare inclusions before confirming.

Our standard reservations can usually be canceled without penalty up to a set time before arrival, while advance‑purchase or promotional rates may be non‑refundable or carry stricter terms. You’ll see the exact cancellation deadline and any fees clearly listed before you complete your booking and in your confirmation email.

At check‑in, we typically authorize your credit or debit card for the total room charges plus an additional amount per night to cover incidentals. Any unused portion of this hold is released by your bank after departure, usually within a few business days.

Check‑in time is in the afternoon, and check‑out is usually in the late morning; exact times are listed in your confirmation and on our website. If you arrive early or need a late departure, our team will do their best to accommodate requests based on availability and may apply an additional fee.

Early check‑in and late check‑out are available on request and depend on how full the hotel is on your arrival or departure date. Let us know your preferred times in advance, and we’ll confirm what’s possible and whether any fee applies.

Clayton Plaza Hotel is a smoke‑free property, and smoking of any kind is not permitted in guest rooms or indoor public spaces. Designated outdoor areas are available, and cleaning fees may apply if in‑room smoking is detected.

We welcome dogs only in select rooms or floors, subject to a nightly fee and a maximum number of pets per room; advance notice is recommended so we can assign an appropriate room. Service animals are, of course, always accepted in accordance with applicable regulations.

Our accommodations include a range of guest rooms and suites featuring options like king or double beds, workspace, complimentary Wi‑Fi, and flat‑screen TVs, with select rooms offering upgraded views or extra living space. When you search dates, you’ll see photos, descriptions, and maximum occupancy for each available room type.

Read More
My button

Yes, complimentary high‑speed Wi‑Fi is available in all guest rooms and public areas of the hotel. You’ll receive connection details at check‑in so you can get online quickly.

On‑site parking is available for registered guests, with options that may include self‑parking. Guests traveling with a trailer or oversized vehicle are encouraged to contact the hotel directly for parking assistance and available options. Current rates and any height or vehicle restrictions are listed on our website.

The hotel offers recreational amenities such as a pool and a fitness center, giving you convenient options for relaxation and workouts during your stay. Opening hours and any seasonal changes are posted on‑site and available at the front desk.

Housekeeping service is available upon request during your stay. Additional towels, toiletries, and amenities can be requested at any time through the front desk. If you prefer limited housekeeping service or would like to participate in our eco-friendly service program, simply let us know, and we will customize service to your preferences.

Yes, breakfast is available on property, with options that may include hot items, continental selections, and beverages; hours and pricing can vary by day and season. Certain packages include breakfast, and you’ll see this clearly labeled when selecting your rate.
Rationale: “Breakfast included” is a major filter on hotel search engines, and clarity here supports both upsell and conversion.

The hotel does not at this time offer dinging or room service but Clayton has many restaurant and bars within walking distance.

Clayton Plaza Hotel is located in the heart of Clayton, Missouri, just west of downtown St. Louis and convenient to major highways and business districts. Depending on traffic, it typically takes around 20 minutes to drive to downtown St. Louis attractions.
Rationale: Combines branded location info with a time‑to‑city‑center, which is exactly how many guests frame their destination research.

The hotel is a short drive from St. Louis Lambert International Airport, and you can reach us easily by taxi, rideshare, or rental car. If you need detailed driving directions or information on public transport, our team will be happy to help you plan the best route.
Rationale: Airport‑access questions are classic FAQ material and very useful for business travelers comparing suburban properties.

Our central Clayton location puts you within easy reach of popular spots such as Forest Park, central St. Louis museums, and nearby universities, along with local shopping and dining in the Clayton business district. Front desk staff can offer tailored recommendations based on your interests and schedule.
Rationale: Ties the hotel to nearby demand generators and supports SEO for “[hotel] near [attraction]” queries.

Yes, we welcome families and groups, and many room types are well‑suited for multiple guests, with options for cribs or rollaway beds on request and subject to availability and fire‑code limits. For larger parties or special occasions, our team can help you reserve a block of rooms or suggest the best configuration for your stay.
Rationale: Speaks to family and group‑travel planners and sets you up to cross‑sell room blocks or event spaces.

Clayton Plaza Hotel offers meeting and event spaces that can host anything from small board meetings to larger social gatherings, with catering and audiovisual options available. Share your dates, group size, and event type, and our sales team will prepare a tailored proposal.
Rationale: Surfaces your MICE offering and gives an entry point for high‑value leads who arrive via branded or local searches.

The property includes accessible routes through public areas, elevators serving guest floors, and designated accessible guest rooms designed to meet applicable accessibility standards. If you have specific accessibility needs, please contact us directly so we can confirm details and recommend the best room type.
Rationale: Addresses an essential information need for guests with disabilities and supports compliance while demonstrating that you take accessibility seriously.

Back to top
Back to top